These are some of the frequently asked questions about our
quilts, gowns, costumes, clothing, window treatments, and
patterns. Click on a question to jump down to the answer.
If you do not find your question answered here, please fill
out the form at the bottom to have your question answered
and added to this list.
Do
you accept custom orders?
What makes a gown "heirloom?"
What types of fabrics are used
in an heirloom gown?
How do you care for and store
an heirloom gown?
Can I select the icons and shapes
used on the baby quilts?
Return Policy
"How do I check the status of my
order?
Do you accept custom orders?
Yes, we accept custom orders—everything we do is custom.
Browse our Handmade Quilt Gallery,
or our Christening Gowns
and Costume & Clothing pages for ideas, if you don't
have one in mind yet. Estimated time needed to complete
a custom order pieces depends upon several things: the pattern
chosen, the availability of fabric, and the size of the
quilt or clothing item. All quilts are completed on a first-come,
first-served basis. Contact us
today to talk about your custom order.
What makes a gown "heirloom"?
The hand work techniques that were once common place that
are now extraordinarily rare. Look for things like shaped
lace, hand embroidery, tiny pintucks and hand smocking as
just a few of the tell-tale signs of an heirloom garment.
These are some of the beautiful embellishments that add
charm and character found on antique gowns - now available
on gowns for today and the next generations to come.
Every gown or suit can be tomorrow's heirloom, but take
care in selection. The fabric content will make a huge difference
in whether the garment will "keep" for the next
generation. So will the way you clean and store it.
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What types of fabrics are used in an heirloom
gown?
The closer you get to natural fabrics, the longer the life
span will be of your intended heirloom garment. Cotton and
linen will last the longest. Silk will last quite a while.
Polyester, believe it or not, may have a very long live
span. But fabrics such as rayon, nylon and acetate do not.
They have been known to "self destruct" in just
a few years. They also yellow the fastest.
The fiber content and the weave of your garment are different
things. The weave may be "batiste", but the content could
be all cotton, cotton/poly or poly/cotton. It may be of
silk but it may be woven as dupioni, shantung, satin, taffeta,
organza or one of many other types of fabrics.
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Can I select the icons and shapes used on the
baby quilts?
All of my sewing is custom. If you have any ideas or specific
items or details you would like sewn, please contact
me .
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How do you care for and store an heirloom gown?
How you clean and store your garment can radically affect
its future. It must be stored clean and completely free
of residue and chemicals. Plastic such as plastic bags and
storage tubs give off chemicals that damage fabrics; does
does normal paper and cardboard.
First, make sure it is absolutely clean. If it is washable,
we recommend hand washing and rinsing many, many times with
cool water. You do not want soap left in the garment. Do
not use additives such as fabric softener or starch - the
garment should be thoroughly rinsed clean. Allow it to air
dry - laying flat is always best. When thoroughly dry, store
in a 100% cotton enclosure with acid free tissue paper supplied
with your order. Every few years, take it out, soak it in
clear luke warm water for hours and air dry again—this
helps rehydrate the fibers—then store. Do not iron
before storage—ironing removes moisture from the fibers
(hence, dry-rot).
If the garment is not washable (such as satins and most
silks), we recommend that it be dry cleaned and packaged
by a preservation specialist much like a bridal gown would
be.
And after your heirloom is no longer wearable, consider
having it framed (museum-mount) with a written history of
who wore the gown, when and where.
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Return Policy
Please contact us for return authorization
before shipping products back to us.
On personalized and/or customized items, all sales are final
(no returns accepted or credits given). This is common policy,
both reasonable and understandable.
We want you to be happy with your purchase. Therefore,
within 14 days of purchase, an item may be returned in its
new condition, no questions asked (with the exception of
custom/personalized items, see above). New condition is
defined as an item remaining in its original packaging with
seal unbroken. Only merchandise returned in this condition
will qualify for a full store credit.
A store credit will be issued to the original purchaser
for the amount of purchase only (not including shipping
costs). We do not charge restocking fees.
Return postage is the responsibility of the customer. Angel
Babies cannot be held responsible for damage or loss to
packages returned to us that were not insured by the customer.
Please insure your package before mailing.
Please include a copy of your receipt/invoice with your
returned merchandise.
After 14 days, there are no returns accepted.(Back
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How do I check the status of my order?
Status Descriptions:
| |
Ordered: |
Your
order has been sent, but not billed to your credit card
yet. |
| |
|
|
| |
In
Process: |
Your
order has been received and your credit card has been
billed successfully. Your item(s) are in the process
of being packed and shipped. |
| |
|
|
| |
Shipped: |
Your
order has been shipped. You can track your package via
UPS. |
| |
|
|
| |
Received: |
According
to UPS, your order has been received and is now complete. |
| |
|
|
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Cancelled: |
Your
order has been cancelled. |
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